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Bi-National Perspective on Offshore Outsourcing: Collaboration Between Indian and U.S. Labor
Thursday, 19 October 2006

The Communications Workers of America, several Indian worker organizations and Jobs with Justice have released a first-ever analysis of the call center industry as it affects workers in India and the United States. The report: a "Bi-National Perspective on Offshore Outsourcing: a Collaboration Between Indian and U.S. Labor," provides a detailed look at the phenomenon of offshore outsourcing and its impact on call center workers in India and the United States, who are linked through the growing globalization of this work.

CWA, Indian Worker Organizations Release Landmark Report on Conditions for Call Center Workers in India and U.S.

CWA joined with Jobs with Justice, a coalition of labor, community, student and other organizations, and three Indian organizations, the Center for Education and Communication, New Trade Union Initiative and the Young Professionals Collective, to produce the report.

Read the Summary [Acrobat 109K] and Full Report [Acrobat 681K] of a First-Time Joint Analysis by Indian and U.S. Labor on Conditions for Call Center Workers

 

 

 

 
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