Members MUST participate in Audit if they have dependents (anyone, other than themselves insured) or their dependent coverage will be cancelled.
 
Dependent Audit Appeals Procedures
 
All participants whose dependents are dropped through the dependent audit process will receive a letter informing them of the date of drop, the reason(s) for the drop and how they can appeal the drop.  The appeal process allows for two opportunities to appeal:  Within the first level of appeal, if a participant does not provide sufficient documentation to establish the eligibility of their dependent(s) they will be provided an additional 45 days to provide the needed documents.   If a participant is denied at the first level, they will receive a denial letter and be informed of their right to file a second appeal. 
 
Letters regarding dropped dependents and first level appeal rights will be mailed on or about the following dates:
·           Wave 2:  Jan. 9, 2007
·           Wave 3:  Jan. 12, 2007
·           Wave 4:  Feb. 03, 2007
 
Letters regarding the denial of a first level appeal and informing the participant of their second level appeal rights will be mailed as soon as a determination has been made.  Generally, decisions are made no later than 30 days from receipt date of the participant’s documentation.
 
For questions you can call AT&T Dependent Audit Firm at: 1-800-699-1139
 

The fax number is: 1-800-699-5407 to submit information.